Privacy Policy
Last updated: 7 May 2026
This privacy policy explains how Wildernis handles your personal data when you visit our website or use our services. We attach great importance to the careful and transparent handling of your data.
1. Data controller
Wildernis VOF (hereinafter: “Wildernis”, “we”, “us” or “our”) is responsible for the processing of personal data described in this policy.
Our contact details:
Wildernis VOF
Bilderdijkstraat 165F
1053 KP Amsterdam, the Netherlands
Email: info@wildernis.me
2. Personal data we process
We process personal data that you provide to us yourself, as well as data that is automatically collected when you visit our website.
Data you provide yourself:
- First and last name
- Email address
- Phone number
- Company name and address details
- Content of your message or inquiry
- Any other information you share in correspondence with us
Data collected automatically:
- IP address (anonymised)
- Browser type and version
- Operating system and device information
- Pages visited and date/time of visit
- Referring website
3. How we use your data
We process your personal data for the following purposes:
- Responding to your questions and following up on your contact request;
- Preparing quotations and performing agreements;
- Providing our services in interior planting, plant maintenance and advice;
- Complying with legal obligations, such as tax retention requirements;
- Improving our website and services based on anonymised statistics.
4. Legal grounds for processing
We process your personal data based on one or more of the following legal grounds:
- Performance of a contract: for example, when preparing and executing a green plan;
- Your consent: for example, when filling out our contact form or for analytical cookies;
- Legal obligation: such as the seven-year tax retention requirement;
- Legitimate interest: for example, to provide a secure and functional website.
5. Retention periods
We do not retain your personal data longer than necessary for the purposes for which it was collected. Specifically, we apply the following retention periods:
- Contact requests without follow-up: a maximum of twelve months;
- Customer data and correspondence: for the duration of the agreement and up to seven years thereafter (tax retention requirement);
- Anonymised website statistics: a maximum of fourteen months.
6. Sharing with third parties
We only share your personal data with third parties when necessary for the performance of our services or to comply with a legal obligation. We have entered into data processing agreements with these parties to ensure careful handling of your data.
We use the following categories of service providers:
- Hosting provider (TransIP) for hosting our website;
- Email service provider (Google Workspace) for our business email;
- Analytics provider (Google Analytics 4) for website statistics;
- Bookkeeper and/or accountant for our administrative obligations.
We do not sell your personal data to third parties.
7. Transfers outside the EU
Some of our service providers (including Google) are based outside the European Economic Area. When your personal data is transferred there, we do so exclusively on the basis of the European Commission’s Standard Contractual Clauses, ensuring an appropriate level of protection.
8. Cookies and website analytics
Our website uses Google Analytics 4 (GA4) to gain insight into website usage. We have configured GA4 in such a way that:
- IP addresses are anonymised;
- Data is not used for advertising purposes;
- A data processing agreement with Google has been signed.
Where required, we ask for your consent to place analytical cookies via our cookie banner. You can withdraw your consent at any time through your browser settings or via our cookie banner.
9. Security
We have taken appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. Our website uses a secure connection (HTTPS/SSL), and access to personal data is restricted to authorised personnel.
10. Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access to the personal data we process about you;
- Right to rectification of inaccurate personal data;
- Right to erasure of your personal data (“right to be forgotten”);
- Right to restriction of processing;
- Right to data portability;
- Right to object to processing;
- Right to withdraw your consent at any time.
To exercise any of these rights, please contact us at info@wildernis.me. We will respond to your request within four weeks. To verify your identity, we may ask for additional information.
11. Complaints
Are you dissatisfied with how we handle your personal data? Please contact us first at info@wildernis.me, so that we can find a solution together. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via autoriteitpersoonsgegevens.nl.
12. Changes
We reserve the right to amend this privacy policy. Changes will be published on this page. We recommend that you consult this page regularly to stay informed of the most recent version.
13. Contact
Do you have questions about this privacy policy or about the processing of your personal data? Please contact us:
Wildernis VOF
Bilderdijkstraat 165F
1053 KP Amsterdam, the Netherlands
Email: info@wildernis.me